You can follow these steps again after collecting the log file to hide the user-Library folder again. Change the directory view to enable 'Show Library Folder'.Navigate to /Users/ and use Control+Click in empty space.By default MacOS hides the user-Library directory by default in Finder.However if it is handing/unexpectedly quitting and this does not provide you with a log bundle (.tgz file) on the desktop, you can find the ResolveDebug.txt log under:Ĭode: Select all /Users//Library/Application Support/BlackMagic Design/DaVinci Resolve/logs/ You can try and use the CaptureLogs tool as described in this thread titled: "Instructions for CaptureLogs" on the forum here. Select 'DaVinci Resolve and Fusion Software', scroll down, on the left hand column titled 'Latest Downloads'.Ĭheck the logs - It's also worth trying to grab the application log file, taking a look yourself cannot hurt either even if you don't understand all of the messages. You can either keep a few versions backed up locally or find the links under the Support Center page. You could re-install 17.x.y or an earlier 17.3.y as the project database format will remain the same. The main thing is to ensure you are still using the same major-version if you want to use existing projects, i.e. Keep a last-known-good version - You can always re-install an older version of Resolve if an updated version has an issue. This is good feedback, as I think it would be worth BMD doing this type of check inside the installer anyway in case of packet errors.įor completeness, a couple things that I have done when I encountered stability issues (not related to the installer) are: Interesting that there's also no checksum provided with the download links for users to validate a download themselves. What you appear to have found is likely a bug in the installer not running any particular self-check prior to installation. Current versions of DaVinci Resolve do not provide adjacent frames. #Davinci resolve crashing mac driverIf that doesnt work it should be a hardware issue. Mac OSX: CUDA driver 5.5.47 may cause crashes (in Neat Video and in other software). When problems seem unresolvable, I reinstall my OS. So reinstall your OS, and import the backup into Resolve. Seeing how much work you did already and how important this is, surely you made project backups. So I'm just stuck in a loop of hoping that maybe Resolve will magically start working again. I can't redo the work in another program. After restarts, reinstalls, I've tried everything.Īll my project files are in Resolve. I'm not sure what my exit strategy is here. And Im aware its still a beta so a couple issues are to be expected, but this one really gets my attention. #Davinci resolve crashing mac installI have a really unusual bug, that I cant get rid of even when I install different versions of the beta. #Davinci resolve crashing mac softwareBut having software that you rely on to get your job done be completely unusable is rough. I just bought a new M1 mac mini, and Ive installed the beta version of DR Studio 17.1. We're all human and it's easy to make mistakes. Jakemondo wrote:I've been sending tech support requests with crash logs and project files to tech support for weeks.
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